GRIEVANCE REDRESSAL CELL
As human beings we have expectations from life and when these expectations are not fulfilled it paves way to discontentment and dissatisfaction. Similarly an institution creates a certain set of expectations among students, when these expectations are not met it leads to grievances. At New Horizon we prioritize student satisfaction, thus we are introducing a “Grievance Cell” where students can voice out their concerns or dissatisfaction .
Objectives
- To render a platform for the students to address their complaints, Issues and concerns.
- To develop a responsive and accountable attitude among all the stakeholders in order.
- Procedure
- The individual can visit the grievance cell at any given point of time to voice their concerns.
- A grievance cell member will maintain a book of records to ensure transparency.
- The concern/issue will be addressed and communicated to the higher authority.
- A feedback for the same will be communicated to the individual who has raised the grievance
- A suggestion box will be placed in the campus to address concern
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Details of the Ombudsperson
Dr.MANOHARAN
Mail ID : This email address is being protected from spambots. You need JavaScript enabled to view it.
Ph 0494 2407353
REDRESSAL COMMITTEE
Dr BINDU T BALAN CHAIR PERSON
Mrs APSARA PA Asst Professor Member
Mr RAJU V KUMAR Asst Professor Member
Mrs.RANI THOMAS Asst Professor Member
Mrs. Dr.THUSHARA MURALI Asst Professor Member