GRIEVANCE REDRESSAL CELL                                                             

                As human beings we have expectations from life and when these expectations are not fulfilled it paves way to discontentment and dissatisfaction. Similarly an institution creates a certain set of expectations among students, when these expectations are not met it leads to grievances. At New Horizon we prioritize student satisfaction, thus we are introducing a “Grievance Cell” where students can voice out their concerns or dissatisfaction .

Objectives

• To render a platform for the students to address their complaints, Issues and concerns.
• To develop a responsive and accountable attitude among all the stakeholders in order.
• Procedure
• 1. The individual can visit the grievance cell at any given point of time to voice their concerns.
  2. A grievance cell member will maintain a book of records to ensure transparency.
  3. The concern/issue will be addressed and communicated to the higher authority.
  4. A feedback for the same will be communicated to the individual who has raised the grievance
  5. A suggestion box will be placed in the campus to address concern

  6. Details of the Ombudsperson

     Dr.MANOHARAN

     Mail ID  : This email address is being protected from spambots. You need JavaScript enabled to view it.

     Ph 0494 2407353

REDRESSAL COMMITTEE

Dr NS SUMAMOL                          CHAIR PERSON

Mrs APSARA PA                               Asst Professor        Member

 Dr.BINDU T BALAN                         Asst Professor        Member   

Mrs.RANI THOMAS                         Asst Professor        Member

Mrs. Dr.THUSHARA MURALI        Asst Professor       Member